A message from our managing director

Covid-19 Update

Covid-19 Update

The Covid-19 Pandemic is an unprecedented situation for all of us and during this time the health and well-being of our staff and clients is of paramount importance.

We have robust Business Continuity procedures in place and we will continue to provide a professional service for our clients wherever possible. As such, we are currently operational and supporting our clients where it is practical and possible to do so.

This is, however, an evolving situation and we will continue to monitor things closely and adapt our approach where required. Please be aware that we have implemented a number of important measures to ensure continuity of service and protection for our staff and clients:

  • As we are still in operation our Weavers Court office is open however it has a skeleton staff primarily to facilitate crew deployment and for deliveries. Our training department has been closed but will be reviewed on a weekly basis
  • If you need to visit our premises please call in advance to ensure your needs can be met as a number of our staff are now working remotely
  • Meetings where required are being held remotely until further notice
  • If a face-to-face meeting is essential then please email the individual concerned or through pamela@proparamedics.com
  • Our Infection Prevention and Control Team are ensuring that we follow all advice issued by the Statutory Bodies and our client, the Northern Ireland Ambulance Service (NIAS). We will continue to monitor all Government & Medical advice and review our operating procedures on an ongoing basis.

We appreciate this is a challenging period for us all and I know my staff are on hand as always to support our colleagues at NIAS as and when required. At Proparamedics we witness on a daily basis the lengths our Health and Social Care partners go to care for their patients and more recently we have seen this more than ever before. We continue to wish them well in their endeavours. As an adaptable and flexible service provider we have also responded to client’s needs for additional Infection Prevention and Control (IPC) measures by providing sanitising and PPE services which are key at this time.

Should you have any questions about our IPC or other services, please do not hesitate to get in touch.

Best regards,

Heather Hamill-Vaughan

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